We are new to the area and Scott was so helpful in letting us know what was nearby as we looked at each house. He’s extremely familiar with area and that helped us narrow it down to a few choices. He listened and understood what we wanted; what was our “must-haves” in our new home. He helped us envision the home by discussing key things like where we could set up this or that. Extremely helpful. He was not ever trying to sell us a home, instead, he showed us homes and helped us to see our family there. During the tours, we became friends not just buyers and a realtor. We were not settled on one specific area and he & his team searched multiple areas...
— Tara P.
Sheridan and her team went above and beyond for my home purchase! Highly recommend. Sheridan was able to close on time, beat every rate out there, and took my calls and questions after hours. Sheridan helped me on a personal level, something she didn't have to do! I would highly recommend anyone looking for a loan to shop their rates. And you can't beat Sheridan's customer service!
— Rachel H.
We truly can’t say enough good things about Scott (and Susan)! From start to finish, they went above and beyond in ways we honestly didn’t expect — and we are so incredibly grateful. Not only were they professional, knowledgeable, and responsive every step of the way, but they genuinely cared about our family and our situation. They took time to answer our questions, advocate for us, and make sure we felt confident throughout the entire process. We also have the blessing of knowing them through church, which makes this experience even more meaningful. It’s one thing to do your job well - it’s another to serve people with integrity, kindness, & compa...
— Candice J.
She worked with us every step of the way, and had great communication, always available by phone, text, and email. We couldn’t have done it without you!
— Parkertech
Scott was helping me look for either a house on property that I could build a big garage on or a big empty building/warehouse that I could use for a garage. So, we looked at quite few places and although I wasn't sure exactly what I wanted, I knew I would know it when I saw it. He was very patient with me, and when the perfect building (a old Cabinet shop) we knew this was the place. There were 12 sealed bids over asking price and although I had never had participated in a Real Estate sealed bid Scott knew just the right way to go about bidding so I had a good chance of winning the bid. And, I did win! I never could have won the bid without Scott's ...
— Raymond M.
From the beginning of the process to the last day at closing, she held her hand as we bought our first home! She is patient and positive! We would use Sheridan at SPMC, again!
— Valda G.
Working with Scott Rollins on our relocation to Jonesborough was a standout experience. As an out-of-state buyer, I needed someone who was more than just a "door opener." Scott was instrumental in navigating a high-stakes closing process, showing true persistence when technical and financial hurdles arose. In a market where local knowledge is everything, his insight into the Tri-Cities area was invaluable. He was professional, focused, and got the deal across the finish line despite the complexities of a modern, digital-first transaction. If you are looking for an advocate who understands the nuances of the East Tennessee market and can handle a sop...
— John R.
We had a great experience working with Scott Rollins throughout our home buying process. He was knowledgeable, responsive, and always willing to answer our questions quickly, especially as first-time buyers navigating a new build and closing process. Scott stayed on top of every detail, communicated clearly with the builder and lender, and helped make the entire experience much less stressful. We never felt pressured and always felt like he genuinely had our best interests in mind. Thanks to his help, we were able to close smoothly and confidently on our new home. We would absolutely recommend Scott to anyone looking to buy a home.
— cgirard154
Scott was amazing. Never hesitated to show us a home. Very knowledgeable. Cares about his clients. Just a real good person. Our situation was unique requiring a lot of extra attention and effort and Scott never wavered. I would definitely recommend Scott to anyone looking for an agent . He truly cares.
— mharmy060578
Throughout the journey of finding a home Scott and Suzie were always one step ahead. They had answers to questions we didn’t know to ask, researched information we never knew we needed and provided solutions and answers to any challenge that arose. I sincerely felt like Scott and Suzie wanted what was best form me and my family. They were truly looking out for us!
— Wes
Scott was awesome to work with!! He always listened to my concerns and answered any questions I had!! I'd recommend him to anyone looking for a great realtor!! We were located in Michigan and looking for a home in East Tennessee. Scott was the realtor on some of the Zillow listings we were interested in. He went to addresses I gave him and took videos and sent them to us to review. He went way above and beyond my expectations!!
— kkmadison14
Scott helped us immensely with the purchase of our home. He gave us advice about neighborhoods, responded immediately to every call or email and even came up with a list of people to help us with various jobs. What I appreciate the most is that he always had our back. Since we were relocating from a different state thousands of miles away and didn't know anyone or anything about the area, Scott really set us up for a smooth transition and a wonderful place. Thank you Scott!
— Betheny M Roberts
Scott did an amazing job for us, he made himself available to us when we wanted to see a few homes when in town for only a few days. He was courteous, friendly, and very knowledgeable. He made the process so easy considering we were out of state.
— judi dougherty
Scott and Susie are a wonderful team! They go above and beyond. I trust Scott with all our real estate needs . He goes above and beyond and we especially appreciate the extra steps he takes care of when we are not physically available to do them. Great communication skills and experienced . Would not want to work with anyone else.
— Michelle DeRegis
Scott was awesome to work with! My partner and I were nervous about being first-time home buyers but Scott made the process so easy and exciting. He was very communicative and quick to respond to any questions we had or homes that we wanted to tour. It felt like he was really rooting for us the whole way! I would recommend Scott to anyone looking from a home in the area.
— carolinegaylor
Scott was very helpful and knowledgeable in our house hunting and he wasn't "pushy". I especially liked that. He was also friendly. And he made sure things got done in a timely manner.
— zuser20180930154414386
Scott went above and beyond to make sure our condo purchase went as smoothly as possible. He is very knowledgeable about the area of northeast Tennessee. He would answer our texts as soon as possible. Scott negotiated the best deal for us and he made sure everything went according to our satisfaction. Kudos to Scott for a job well done.
— fjk10073
Scott was great very down to earth , nice guy. Very helpful with other contractors he got back to us with any questions we had. He showed us several homes to look at. We settled on this one
— Brian Dunbar
I’ve purchased over 20 homes in my life. Simply stated Scott is the best real estate professional I’ve ever met. More importantly he is an awesome person. He and his wife Suzie have become instant trusted friends. I am happy to give them my highest recommendation.
— Elliott Haverlack
Scott is everything you want on your side. He is honest, personable, knowledgeable and responsive. He answered every question we had immediately and gave great advise every step of the way. The best thing I can say is Scott's focus was getting our home sold quickly and at a fair price. We used him to buy our home and then to sell it. Excellent service both times. Highly recommend!
— djallar
A huge thank you to Scott Rollins for assisting us in our search for a new home. Scott went above and beyond to help us in any way he could, as we were out of state while searching. He did numerous videos of homes we were interested in and was very thorough showing us all the aspects of the homes. This saved us a lot of money traveling back and forth to look at them in person. Once we arrived in TN and found our home, he made sure everything was taken care of so we could have a smooth closing and easy transition. Scott worked with us for well over a year and was always so helpful. I will recommend Scott to anyone I know, as well as anyone else out...
— Holly Pelt
Scott was outstanding. My wife was very nervous and Scott was a calming influence. Scott listened to our must haves and worked to find a house within our price range. He explained pro’s and con’s of different areas as we were moving to a new state. He is very patient, professional and knowledgeable. I would highly recommend him.
— bariglio9
Scott was very quick to respond, very helpful, and kind. He knows and loves the area and gave us some good food for thought during our search process. He put us in touch with other experts as needed.
